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PS4 Pro Can't Play Media MP4- Fixed


As known to all, video and music files can be streamed from USB storage devices and media servers using the Media Player app on PS4 Pro. Whereas, not all media files can be played well on PS4 Pro even some media like MP4 which is obviously on PS4 Pro supported file list. If you just find your PS4 Pro won't play MP4 videos, please read on. In this article, we aim to explain why PS4 Pro doesn't play some MP4 movies as well as provide an easy solution to stream and play various MP4 files on PS4 Pro for great visual experience.

Why We Can't Play Some MP4 Videos on PS4 Pro

From it specs, we notice that PS4 Pro supports MP4 format but it is limited to those MP4 files encoded with H.264/MPEG-4 AVC High Profile Level 4.2 (AAC LC). The point here is, MP4 is a container video format which may contain various video or audio codec. If the MP4 is not encoded with PS4 Pro compatible codec, we will fail to stream or cannot play MP4 on PS4 Pro even if you've successfully transferred MP4 to PlayStation 4 Pro.

How to Solve MP4 on PS4 Pro Playback Issues

Since the playback issues is due to the audio or video codec issue, to play all kinds of MP4 videos onPS4 Pro you first have to convert the MP4 file to the format/codec PlayStation supports. Here Brorsoft Videomate is a big favor for you.

It can help you convert MP4 to PS4 Pro with the best format without manually settings as it provides the optimal presets for PS4 Pro. What's more, it can perform MP4 to PS4 Pro conversion at 6 X faster speed with the NVIDIA CUDA technology. Other format videos like MKV, AVI, MXF, MTS, XAVC, VOB, WMV, H.265 etc. can also be converted to PS4 Pro, PS4, PS3, Xbox and more devices. And with the built-in editor, you can trim, crop, add watermark, adjust special effect to your source MP4 video, so that you get the very part and effects at your will.

P.S. If you are a Mac user, you can turn to Brorsoft Videomate for Mac (OS Sierra, OS X El Capitan included), which has the same function as the Windows version.

Download the best Video Converter for PS4 Pro:

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Convert and Play MP4 on PS4 Pro with Best Quality

Step 1: Load MP4 files to the converter

Launch MP4 to PS4 Pro converter, and click "Add File" button to import your source materials. You can add multiple files for conversion one by one.


Step 2: Select output format

Open the Select Format drop-down list, and then select "PS4 Pro" under "Games" tab which has already been optimized to support PS4 Pro well.


Tip: If you're not satisfied with the presets, this Brorsoft Videomate empowers experienced user to adjust video parameters like resolution, encoder, bitrate, aspect ratio, frame rate and so forth by clicking Settings button.

Step 3: Start converting MP4 to PS4 Pro

Locate your destination folder and click the "Start" button to start and finish the MP4 to PS4 Pro conversion. After the conversion, click "Open" button to quickly locate the generated video.

Step 4: Transfer converted MP4 to PS4 Pro

Insert the USB into one USB port of PS4 Pro console. Turn main menu of the PS4 Pro, go to Settings > Application Saved Data Management > Saved Data on USB Storage. Now you can transfer converted videos to PS4 Pro easily. Next, enjoy.

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