Home > Video and Audio Tips > Play HEVC H.265 Files on Samsung Smart TV

Can't play HEVC H.265 Files on Samsung Smart TV- Fixed

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Q1: Samsung TV h.265 Upgrade

Will there ever be a firmware update that recognizes the h.265 HEVC codec?
Model: UN32EH5300FXZA

Q2: Samsung TV not direct play HEVC in Plex

When I access plex and playback HEVC X265 videos. They work fine when receiving them on a roku 3. When I move to another TV (Samsung smart tv) I get an error that the file is not supported. and a message saying enable transcoding on playback may fix the problem.

When you got a Samsung Smart TV, you can have great fun with it. But something may let you down, it's hard to play HEVC files on Samsung Smart TV no matter through Plex or external hard drive. In this article, we'd like to share some tips and tricks to get H.265 video files to playback on Samsung TV with ease.

As for Plex users, the server is well capable of transcoding x265 to x264, if it is not supported by your Samsung TV model. The only thing needed is to switch the playback mode to "Transcoding" before you start playback.

As for those who're not running Plex, try to have a firmware update that recognizes the h.265 HEVC codec. If it doesn't work, you may need to decode h.265 as Samsung also has some limitations on which containers it supports for this type of codec.

In this case, Brorsoft Video Converter | Video Converter for Mac comes out to help you complete the task. This program is not only an easy-to-use video converter, but also an professional player and editor. With it, you can effortlessly convert every video format to or from H.265 video files rapidly in zero quality loss. That means, you can encode any H.265 files to H.264, a more friendly format for Samsung Smart TV effortlessly. Download and follow the step on how to do it.

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Read More:
View MKV files on Samsung TV | Play MOV files on Samsung TV
Play MP4 Files on Samsung TV | Play AVI Video on Samsung TV

Converting H.265/HEVC to Samsung TV Playable Video

Step 1. Add H.265 videos

Run the fastest H.265 converter program and click Add button to select the H.265 files you want to import. You can also directly drag the video files to the program for conversion.

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Step 2. Choose right format

Click Format bar and choose H.264 High Profile Video(*.mp4), H.264 Main Profile Video(*.mp4), or H.264 Baseline Profile Video(*.mp4) from "Common Video" as the target format. It is the most common video format for Samsung or Sony, Panasonic, LG, etc Ultra HDTVs.

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Step 3. Advanced video/audio settings

Adjust the video and audio parameters, including the Bitrate of Video & Audio, Video Size, Sample Rate, Frame Rate, Audio Channels, etc., by clicking the "Settings" button on the main interface for getting the best quality.

Step 4. Start HEVC conversion

After all necessary settings, click Convert to start the H.265 to H.264 video conversion. As soon as the conversion is complete, click "Open Folder" to get the generated H.264 files for playing in Samsung Smart TV with Plex or from external hard drive.

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